Office of the WorkCover Ombudsman
Acting WorkCover Ombudsman - Wayne Lines
The Office supports the WorkCover Ombudsman, an independent statutory officer who promotes the fair and effective administration of the Workers Rehabilitation and Compensation Act 1986.
Services overview:
- reviews the operation of the Workers Rehabilitation and Compensation Act 1986 and recommends improvements
- investigates and seeks to resolve complaints from workers, employers and other interested parties about administrative actions under the Act
- investigates issues associated with the rehabilitation and return to work of injured workers
- assists the WorkCover Corporation and employers to establish their own processes for handling complaints
- reviews decisions to discontinue weekly payments and can suspend those decisions while the dispute is proceeding before the Tribunal where it appears to the WorkCover Ombudsman that the decision is not reasonably open.
Resources
The documents below can only be viewed as Adobe PDF files.Download a free version of the Adobe Acrobat Reader from the Adobe Website.
> Complaint Form
Download PDF - 66 KB> FAQs
Download PDF - 34 KB> Flyer - Role of the WorkCover Ombudsman
Download PDF - 2.33 MB> Guidelines
Download PDF - 33 KB> Presentation - Office of the WorkCover Ombudsman Information Session
Download PDF - 168 KB
Contact Details
Freecall: 1800 195 202
Level 6 Chesser House
91-97 Grenfell Street
Adelaide SA 5000
Telephone: (08) 8463 6593
Facsimile: (08) 8204 2169
Email: owo@saugov.sa.gov.au
Copyright
© Department of the Premier and Cabinet 2008This site was last modified on: 1 September, 2008